Company XYZ had a corporate goal to improve the quality of the products they produced.Employees in the company had personal performance objectives that were associated with quality improvements.If the quality improvement objectives were not met because of faulty raw materials purchased from a new vendor,which of the following would be true?
A)The poor materials from the vendor should be considered a situational constraint when appraising the performance of the purchasing manager.
B)Only mangers should have a performance objective that is associated with the corporate goal to increase quality, not individuals responsible for production.
C)Employees should be concerned that the poor quality of the raw materials will cause the managers to be influenced by the central tendency effect.
D)When appraising the performance of an employee on the production line, the poor quality materials should be considered a situational constraint on their ability to meet quality standards.
E)Employees being rated will have a tendency to overestimate the effects of the poor quality materials on their ability to perform as compared to their managers, who will underestimate the effect.

Question

Quizplus · Accepted Answer

When appraising the performance of an employee on the production line, the poor quality materials should be considered a situational constraint on their ability to meet quality standards. It would not be fair to hold individuals responsible for something beyond their control, and recognizing the external issue will help provide a more accurate evaluation of their performance. Choices A, B, C, and E do not address the situation appropriately.

Company XYZ Had a Corporate Goal to Improve the Quality