At the Medieval Mansion Restaurant, diners expect an authentic medieval dining experience. The wait staff are in character and dress in authentic medieval clothing, the walls of the restaurant are covered with art from the Middle Ages, and as diners eat Medieval-era foods, they are entertained by troubadours and performers. What type of service does this restaurant provide?
A) low-contact
B) high-contact
C) high-tech
D) low-level
E) tangible

Question

Quizplus · Accepted Answer

This restaurant provides high-contact services because the food servers are critical to delivering the perfect dining experience expected by the most discriminating diners.

At the Medieval Mansion Restaurant, Diners Expect an Authentic Medieval