For effective integrated business communication, all points of contact with stakeholders need to be identified and evaluated. This would include all but one of the following:

Question

Quizplus · Accepted Answer

Financial audits, while important for internal controls and understanding the financial health of a business, do not directly involve points of contact with stakeholders in the context of integrated business communication. Integrated business communication focuses on how the company communicates with its stakeholders through various channels and touchpoints, such as audits related to communication practices, signage, customer service interactions, and media advertising.

For Effective Integrated Business Communication, All Points of Contact with Stakeholders