To an objection, a salesperson replies, "I understand your concern, and it is legitimate." Without responding to the objection, the salesperson continues the sales presentation. The salesperson is using a(n) _____ approach to meeting the objection.
A) direct answer
B) nondispute
C) offset
D) dispute

Question

Quizplus · Accepted Answer

To an objection, a salesperson replies, "I understand your concern, and it is legitimate." Without responding to the objection, the salesperson continues the sales presentation. The salesperson is using a nondispute approach to meeting the objection since the salesperson does not dispute or answer the objection raised.

To an Objection, a Salesperson Replies, "I Understand Your Concern