External and internal driving forces in change can be highly interrelated.
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Q29: The first aspect in force-field analysis, unfreezing,
Q30: Restraining is the process that focuses on
Q31: Forces that promote organizational stability or the
Q32: Environmental forces that are fundamentally beyond the
Q33: Skill training is one strategy for dealing
Q35: Refreezing is synonymous with institutionalizing.
Q36: The act of applying the new approaches
Q37: Evaluation is the step where new approaches
Q38: Organizations have built-in resistance to change with
Q39: The fourth phase in the change process,
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