With regard to recent financial compensation trends which of the following statements is incorrect?
A) managers are recognizing that high levels of customer satisfaction and retention are critical to profitability
B) many firms have incorporated customer satisfaction-based incentives into their sales compensation plans
C) key account salespeople or customer sales teams who call on the largest and most profitable customers are often the highest-paid salespeople in their companies.
D) all of the above are recent trends
Correct Answer:
Verified
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