To Succeed in the Years Ahead, Sales Managers Will Need

To succeed in the years ahead, sales managers will need to learn fresh roles and reinvent some old ones, except

A) continually seeking ways to exceed customer expectations and bring added value profitably to the ongoing buyer-seller relationships
B) creating a flexible, learning, and adapting environment for all members of the sales team
C) be short term customer and profit oriented
D) applying flexible motivational skills in working with a multicultural, hybrid sales force of telemarketers, telesellers, missionary salespeople, direct marketers, manufacturers' agents, field salespeople, international salespeople