Change agents should introduce new rewards and utilize information systems in order to
A) ensure the change is permanent.
B) begin the process of appreciative inquiry.
C) avoid action research.
D) refreeze the desired conditions.
E) unfreeze the organizational change.

Question

Quizplus · Accepted Answer

Introducing new rewards and utilizing information systems helps to solidify and stabilize the new behaviors and practices, effectively "refreezing" the desired conditions after a change has been implemented.

Change Agents Should Introduce New Rewards and Utilize Information Systems