Recently, a sales manager posted a job description as the merchandising of sales promotions to store managers. However, the high performing salespeople actually spent their time stocking shelves and checking inventory. The salespeople hired to sell to store managers were unhappy when they found out that the job is really that of a glorified stock clerk. This sales manager failed to conduct:
A) an analysis of the company culture.
B) an analysis of the recruits' job qualifications.
C) an analysis of the recruits' reasons for wanting the job.
D) a job analysis.
E) a thorough interview.

Question

Quizplus · Accepted Answer

The sales manager failed to conduct a job analysis which would have helped to clearly define the duties and responsibilities of the merchandising job. A job analysis would have highlighted the need to focus on more specific duties, like stocking shelves and checking inventory, instead of merely selling to store managers. This oversight led to the salespeople feeling unhappy and less productive, which could have been avoided with a job analysis.

Recently, a Sales Manager Posted a Job Description as the Merchandising