The _____ in a CRM strategy is an assessment that indicates the shareholder value and financial return of delivery of the required customer value.

Question

Quizplus · Accepted Answer

The term "assessment" and the mention of "shareholder value" and "financial return" suggest that a business case is being described. An operating agreement is a legal document outlining the rules and regulations of a business. An enterprise transformation plan refers to a company's overall strategy for transforming its operations, while a value proposition is a statement that outlines the unique value a company offers its customers.

The _____ in a CRM Strategy Is an Assessment That