When delivering negative news using the direct approach,which of the following would comprise the body of the message?
A)Neutral buffer
B)Bad news
C)Information that may help the audience
D)Reasons for the bad news, then the news
E)Positive statement aimed at maintaining a good relationship

Question

Quizplus · Accepted Answer

C)A negative message using the direct approach opens with the bad news, proceeds to the reasons for the situation or decision, offers any additional information that may help the audience, and ends with a positive statement aimed at maintaining a good relationship with the audience.

When Delivering Negative News Using the Direct Approach,which of the Following