Which of the following is not one of the five goals when delivering bad news?
A)Repair business relationships.
B)Convey the bad news.
C)Maintain as much goodwill as possible.
D)Maintain a good image for the organization.
E)Eliminate the need for future correspondence on the matter.

Question

Quizplus · Accepted Answer

A)When you need to deliver bad news, you have five goals: (1)to convey the bad news, (2)to gain acceptance for it, (3)to maintain as much goodwill as possible with your audience, (4)to maintain a good image for your organization, and (5)if appropriate, to reduce or eliminate the need for future correspondence on the matter.

Which of the Following Is Not One of the Five