When writing a bad news message,wording should convey the sense of bad news by emphasizing negative phrasing.
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Q8: List and discuss the five goals to
Q9: When delivering negative news using the direct
Q10: When using the indirect approach to convey
Q11: All content in the negative message should
Q12: Which of the following is not one
Q14: When delivering negative news using the direct
Q15: Discuss how to determine if a direct
Q16: What does the introductory paragraph in a
Q17: When writing a negative message,wording should be
Q18: When writing negative news,what should follow the
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