Marketing modules in CRM systems would provide tools for
A)managing an advice telephone line.
B)sales quote generation.
C)identifying profitable and unprofitable customers.
D)managing sales prospect and contact information.

Question

Quizplus · Accepted Answer

Marketing modules in CRM systems often include tools for customer segmentation and analysis, which help in identifying profitable and unprofitable customers.

Marketing Modules in CRM Systems Would Provide Tools for