The follow-up method that may produce the best result is a:
A) telephone call.
B) personal visit.
C) letter or card.
D) fax.
E) call report.
Correct Answer:
Verified
Q51: When negotiating customer complaints,the salesperson should:
A)point out
Q52: Full-line selling,cross-selling and upselling are part of
Q53: The main reason customers welcome cross-selling is
Q54: In recent years,we have discovered that unhappy
Q55: According to Theodore Levitt,author of The Marketing
Q57: All of the following are appropriate suggestion
Q58: A form that serves as a communications
Q59: The age of information has ushered in
Q60: The most costly follow-up method is a:
A)personal
Q61: Another name for suggestion selling is:
A)cross-selling.
B)expansion selling.
C)full-line
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