Which of the following performance appraisal approaches can lead to friction between the manager and employees when the employees think the manager is keeping a "book" on them?
A) The critical-incident appraisal method
B) The production standards approach
C) The checklist method
D) The management by objectives (MBO) approach
E) The graphic rating scale method

Question

Quizplus · Accepted Answer

The critical-incident appraisal method can lead to friction between managers and employees because it involves the manager keeping detailed records of both positive and negative employee behaviors. Employees may perceive this as the manager "keeping a book" on them, potentially leading to distrust or discomfort.

Which of the Following Performance Appraisal Approaches Can Lead to Friction