Steven Lake's responsibilities at Ford include educating customers,building goodwill for the firm,and providing follow-up service.Steven is a _____.
A) missionary salesperson
B) trade salesperson
C) technical salesperson
D) sales support person
E) creative order taker

Question

Quizplus · Accepted Answer

Steven's responsibilities suggest that he is not directly involved in making sales but rather in supporting the sales process by providing after-sales support and promoting customer satisfaction. Therefore, he can be classified as a sales support person.

Steven Lake's Responsibilities at Ford Include Educating Customers,building Goodwill for the Firm,and