In order to compete with "category killer" stores,local stores must offer ________ to warrant customer loyalty.

Question

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Local stores cannot often compete with category killer stores in terms of lower prices due to their smaller scale, so they must offer sufficient service to differentiate themselves and attract customer loyalty. This may include personalized assistance, a friendly atmosphere, and a focus on the needs and preferences of local customers. Higher prices (choice C) or less service (choice D) are unlikely to win over consumers in the face of fierce competition from larger retailers.

In Order to Compete with "Category Killer" Stores,local Stores Must