________ is a new process where a company takes a product or service that is widely marketed and offered in many different configurations and develops a system for customizing it to each customer's specification.
A) Direct marketing
B) Mass customization
C) Niche marketing
D) Differential marketing
Correct Answer:
Verified
Q41: The frequent-flyer programs offered by every major
Q42: _ encourage repeat purchasing through a formal
Q43: According to the text,_ products have formed
Q44: Identify the core product for a car.
A)reliability
B)service
Q45: Which of the following statements is true
Q47: Mass customization is also referred to as:
A)one-on-one
Q48: NikeID allows customers to build their own
Q49: When service recovery is necessary,customers are:
A)happy.
B)loyal.
C)satisfied.
D)unhappy.
Q50: Which of the following is considered to
Q51: A good source of information about how
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