Identify the core product for a car.
A) reliability
B) service from the dealer
C) prestige obtained from driving it
D) gas mileage
Correct Answer:
Verified
Q39: _ and _ are both highly loyal,but
Q40: A major benefit of the lifetime customer
Q41: The frequent-flyer programs offered by every major
Q42: _ encourage repeat purchasing through a formal
Q43: According to the text,_ products have formed
Q45: Which of the following statements is true
Q46: _ is a new process where a
Q47: Mass customization is also referred to as:
A)one-on-one
Q48: NikeID allows customers to build their own
Q49: When service recovery is necessary,customers are:
A)happy.
B)loyal.
C)satisfied.
D)unhappy.
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