A company's interaction with a customer can be evaluated by which of the following?
A)satisfaction, relationship, and place
B)value, retention, and pricing
C)value, satisfaction, and relationship
D)satisfaction, relationship, and promotion

Question

Quizplus · Accepted Answer

A company's interaction with a customer can be evaluated by the value they provide to the customer, the level of satisfaction the customer experiences, and the relationship that is established between the company and the customer. Retention and pricing may be factors that influence the interactions, but they are not direct measures of the interactions themselves. Promotion is only one aspect of the relationship between the company and the customer, and it does not encompass the full scope of the interaction.

A Company's Interaction with a Customer Can Be Evaluated by Which