Inexperienced salespeople incorrectly assume that asking customers questions about their business is the same as:

Name: Inexperienced salespeople incorrectly assume that asking customers questions about their business is the same as:
Brand: Quizplus
Rating: 4.8 (43 reviews)

Question

Quizplus · Accepted Answer

Asking customers questions about their business helps to identify their needs. However, it is not the same as selling (A) or using the FAB approach (D). Assessment (B) could be a part of the process of identifying needs, but it is not an equivalent activity.

Inexperienced Salespeople Incorrectly Assume That Asking Customers Questions About Their