A certain amount of role conflict and ambiguity enables salespeople to:
A)Be more empathic to their sales manager.
B)Avoid role inaccuracy.
C)Increase extrinsic rewards.
D)Make creative decisions.

Question

Quizplus · Accepted Answer

Role conflict and ambiguity can provide salespeople with enough flexibility to make creative decisions. When there are no clear guidelines in the roles they play, they can use their skills to generate novel solutions to problems and fill in the role gaps creatively. This can help to differentiate their approach from that of competitors and increase sales.

A Certain Amount of Role Conflict and Ambiguity Enables Salespeople