"Mr. Smock, here are copies of letters from three owners of flower shops in the tri-cities area who consistently buy cut flowers for their shops from our company. As you can see, they are extremely pleased with our quick delivery and product freshness." The letters this sales rep is showing Mr. Smock are examples of:
A)affirmations.
B)fabrications.
C)illustrations.
D)attestations.
E)testimonials.

Question

Quizplus · Accepted Answer

The letters being shown are statements from customers attesting to the quality and service provided by the company, serving as testimonials for their products.

"Mr Smock, Here Are Copies of Letters from Three Owners