_____ occurs when the Claycraft salesperson attempts to sell fiberglass planters to a buyer of bird baths.

Name: _____ occurs when the Claycraft salesperson attempts to sell fiberglass planters to a buyer of bird baths.
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Question

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Cross-selling is the practice of offering customers complementary or related products to what they are currently interested in. In this case, the salesperson is offering a different product (fiberglass planters) to a customer who is buying bird baths.

_____ Occurs When the Claycraft Salesperson Attempts to Sell Fiberglass