The opposite of customer centric is
A) product centric.
B) technology centric.
C) marketing centric.
D) sales centric.
E) research centric.

Question

Quizplus · Accepted Answer

Being product centric means that the focus is on the features and capabilities of the product, rather than on the needs and desires of the customer. This is the opposite of customer centric, where the focus is on understanding and meeting the needs and expectations of the customer.

The Opposite of Customer Centric Is