Which of the following stages in selling is associated with keeping existing customers than attracting new ones?

Question

Quizplus · Accepted Answer

Follow up is the stage in selling that is associated with keeping existing customers than attracting new ones. It involves maintaining contact with the customer after the sale has been completed and ensuring their satisfaction with the product or service. This can lead to repeat business and even referrals, thereby increasing customer loyalty and retention.

Which of the Following Stages in Selling Is Associated with Keeping