According to Kotter and Schlesinger's contingency approach to managing resistance to change in an organization, change managers should move quickly if:
A) there is a crisis affecting performance or survival.
B) information and commitment from others will be needed to design and implement change.
C) the change manager has less organizational power than those who will resist change.
D) resistance will be intense and extensive.

Question

Quizplus · Accepted Answer

Kotter and Schlesinger suggest that change managers should move quickly if there is a crisis affecting performance or survival. This is because in such situations, the urgency of the crisis and the need to address it may overcome any resistance to change.

According to Kotter and Schlesinger's Contingency Approach to Managing Resistance