Keeping track of customer communications is important if the business wants to continue to build and manage that relationship.
Correct Answer:
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Q1: What is the key word in EIS?
A)Enterprise
B)Information
C)Systems
D)All
Q3: A marketing campaign's success is directly proportional
Q4: What does the reporting phase of CRM
Q5: What does the predicting phase of CRM
Q6: Businesses can find their most valuable customers
Q7: Businesses can find their most valuable customers
Q8: What are two common CRM sales metrics
Q9: Information sources for list generators include which
Q10: Customer relationship management (CRM) is a means
Q11: A primary component of managing a customer
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