What does the predicting phase of CRM perform?
A)Predicting employee information including liabilities, for example, payroll, benefits and compensation
B)Predicting helps organisations make predictions regarding customer behaviour
C)Predicting augments accounting data and financial processes; for example, budgeting and asset management
D)None of the answers are correct

Question

Quizplus · Accepted Answer

The predicting phase of CRM helps organizations make predictions regarding customer behavior, such as their likelihood to make a purchase, their potential lifetime value, and their preferred communication channel.

What Does the Predicting Phase of CRM Perform