What are the three primary types of CRM systems?
A)Operational CRM
B)Analytic CRM
C)Collaborative CRM
D)All of the answers are correct

Question

Quizplus · Accepted Answer

All three types of CRM systems are equally primary and important in customer relationship management. Operational CRM deals with automation of various business processes, collaborative CRM focuses on efficient communication and collaboration among various departments, and analytic CRM deals with analysis of customer data to gain insights and improve strategies. Therefore, all options are correct.

What Are the Three Primary Types of CRM Systems