The worst type of objection a purchasing agent for a hospital could have is:
A) his claim that the x-ray equipment is too expensive.
B) his statement that a competing firm offers better service.
C) his unspoken belief that the company cannot meet his required delivery times.
D) his negative response to the salesperson's contention that her company only uses quality materials.
E) his stated complaint that the x-ray equipment is not easy to use.

Question

Quizplus · Accepted Answer

An unspoken belief that the company cannot meet required delivery times is the worst objection because it implies that the company may not be able to fulfill its obligations on time, which could put patient health and safety at risk. The other objections can be overcome with potential solutions or explanations.

The Worst Type of Objection a Purchasing Agent for a Hospital