Which of the following types of switching costs involves lost time and effort?
A) Rational switching cost
B) Financial switching cost
C) Relational switching cost
D) Temporal switching cost
E) Procedural switching cost

Question

Quizplus · Accepted Answer

Procedural switching cost involves the time and effort required to switch from one product or service to another, including learning new processes or systems.

Which of the Following Types of Switching Costs Involves Lost