Jim Meadowmont works for Sony.He doesn't take orders from customers,but he is extremely knowledgeable about the entire Sony product line and about how its specifications compare to the competition's products.He helps a regular Sony salesperson by providing details about how Sony's products work,and knows the customer applications for which the products are best suited.Jim is a(n): ________.

Question

Quizplus · Accepted Answer

Technical specialists are often science or engineering graduates with the know-how to understand the customer's applications, explain the advantages of the company's product, and provide technical assistance. They are usually more skilled in showing the technical details of their product than in trying to persuade customers to buy it.

Jim Meadowmont Works for Sony