When a customer makes a recommendation for (or against)a specific brand to another customer,it is called ________.
A) branded service
B) reminder
C) must buy
D) informative
E) pass-along

Name: When a customer makes a recommendation for (or against)a specific brand to another customer,it is called ________. A) branded service B) reminder C) must buy D) informative E) pass-along
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Pass-along occurs when one customer makes a recommendation for (or against) a specific brand to another customer.

When a Customer Makes a Recommendation for (Or Against)a Specific