Empowerment means allowing employees at the lowest level of the firm to make decisions on how service is provided to customers.

Name: Empowerment means allowing employees at the lowest level of the firm to make decisions on how service is provided to customers.
Brand: Quizplus
Rating: 4.9 (41 reviews)

Question

Quizplus · Accepted Answer

When employees responsible for providing services are authorized to make important decisions through empowerment where they can make decisions without their manager's approval.

Empowerment Means Allowing Employees at the Lowest Level of the Firm