What is the best way a retailer can build customer loyalty and develop a sustainable competitive advantage?
A)lower their prices
B)participate in community service projects
C)expand assortments
D)provide excellent customer service
E)have promotional events

Question

Quizplus · Accepted Answer

Superior customer service builds loyal customers and helps retailers gain a competitive advantage.The other options are only temporary options and don't add to the sustainability of competitive advantages.

What Is the Best Way a Retailer Can Build Customer