Easily shifting workers into different jobs in response to changing customer demands and production needs is the goal of ____________________.

Question

Quizplus · Accepted Answer

Functional flexibility involves cross-training employees and providing them with the skills and knowledge necessary to perform a variety of tasks within a company. This allows for workers to be easily shifted into different jobs based on changes in customer demands and production needs. Flexible employment refers to the use of part-time, temporary, or contract workers. Pay flexibility involves adjusting employee pay based on changes in demand and productivity. Procedural flexibility refers to the ability to quickly adapt to new processes and procedures.

Easily Shifting Workers into Different Jobs in Response to Changing