Which of the following is NOT to be done by the salesperson in order to begin a relationship properly?
A) Setting proper expectations
B) Monitoring order processing and delivery
C) Ensuring proper use of the product
D) Assisting in servicing the customer
E) Inflating buyer's misconceptions

Question

Quizplus · Accepted Answer

Inflating buyer's misconceptions is not to be done by the salesperson in order to begin a relationship properly. It is important for the salesperson to set proper expectations, monitor order processing and delivery, ensure proper use of the product, and assist in servicing the customer in order to establish a good relationship with the customer. However, inflating buyer's misconceptions can damage the trust and credibility of the salesperson and ultimately harm the relationship.

Which of the Following Is NOT to Be Done by the Salesperson