Dr. Watson, dean of students at ABC University, has been assigned the task of working with faculty and students when they have disputes about course grades. During these discussions, he attempts to help the parties arrange a solution but he has no formal authority to impose one. He is most likely a(n):
A) Facilitator
B) Arbitrator
C) Ombudsman
D) Conciliator
E) Negotiator

Question

Quizplus · Accepted Answer

An ombudsman is a person who helps mediate disputes and facilitate resolutions without having formal authority to impose solutions.

Dr Watson, Dean of Students at ABC University, Has Been