Dr. Hamrick is hired by the ABC Company to hear cases involving grievances of employees of the company. Sometimes evidence is presented and witnesses are called, and decisions are always based on legal merits, and his decisions are binding. This is an example of:
A) Arbitration
B) Mediation
C) Conciliation
D) Ombudsman
E) Peer review

Question

Quizplus · Accepted Answer

Arbitration is a process in which a neutral third party, like Dr. Hamrick in this case, hears arguments presented by both parties and makes a binding decision based on legal merit. This differs from mediation, where a neutral third party facilitates communication and negotiation between parties to help them reach a mutually acceptable solution, and conciliation, which involves the third party making non-binding recommendations to the parties. An Ombudsman is an independent official who investigates complaints by individuals against organizations or officials, and peer review generally refers to the process of evaluation by colleagues or peers in a professional setting.

Dr Hamrick Is Hired by the ABC Company to Hear