Which of the following statements should the salesperson use to agree with and neutralize an objection?
A) "I think I might be able to explain that better to you after showing you this diagram."
B) "Yes, you're right, it is lighter, but that is done intentionally to make your work easier."
C) "That's true.It does have a shorter shelf life, but that hasn't really been a problem.It is so popular it never gets to stay on the shelf that long anyway."
D) "Where did you hear that? Your source must have erroneous information."
E) "As I was saying, ..."
Correct Answer:
Verified
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