There are six commonly used techniques to deal with objections: acknowledge and convert the objection, postpone, __________, accept the objection, denial, and ignore the objections.

Question

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Agreeing with and neutralizing the objection is often the most effective technique because it shows empathy towards the customer's concerns while also addressing them in a positive way. Postponing, deferring to a supervisor, accepting, denying, or ignoring objections can all be perceived as dismissive or unhelpful to the customer. Asking additional questions can be useful in understanding the objection better, but it is not a technique in and of itself to deal with objections. Identifying competitor shortcomings may not be relevant or helpful in every sales scenario.

There Are Six Commonly Used Techniques to Deal with Objections