The emergency room staff in Houston's largest hospital is surprised and pleased when a four-day Fourth of July weekend brings fewer accident victims in for treatment.They know from experience that such public holidays usually have high rates of accidents.For the hospital business office, the lower demand for the emergency room services means
A)a break in the goods-services continuum.
B)its services are no longer tangible.
C)its services can be separated from the staff.
D)the hospital had idle production capacity.
E)an opportunity for gap analysis.

Question

Quizplus · Accepted Answer

The lower demand for emergency room services indicates that the hospital had idle production capacity, meaning that the hospital did not operate at its maximum capacity.

The Emergency Room Staff in Houston's Largest Hospital Is Surprised