Managers should buy the best, most advanced CRM package, then try to change the firm to fit the new technology.

Question

Quizplus · Accepted Answer

Managers should not force their firm to fit a new technology. Instead, they should choose a CRM package that fits their firm's unique needs and work with employees to implement the new technology in a way that makes sense for everyone. The technology should serve the needs of the business, not the other way around.

Managers Should Buy the Best, Most Advanced CRM Package, Then