Relationship selling refers to __________.
A) the assignment of a single salesperson to a single customer throughout the entire sales process
B) buyers and sellers combining their expertise and resources to create customized solutions; commit to joint planning; and share customer, competitive, and company information for their mutual benefit, and ultimately the customer
C) the practice of building ties to customers based on a salesperson's attention and commitment to customer needs over time
D) the practice of using an entire team of professionals in selling to and servicing key customers
E) the practice of maintaining contact with a customer on a regularly scheduled basis following the initial sale of a product or service
Correct Answer:
Verified
Q2: Sales management refers to _.
A) the planning
Q3: PRIMARY way in which relationship selling creates
Q4: Which of the following statements regarding the
Q5: practice whereby buyers and sellers combine their
Q6: Lindsey Smith sees her selling orientation and
Q8: Virtually every occupation that involves customer contact
Q8: Personal selling serves three major roles in
Q10: practice of building ties to customers based
Q11: tasks involved in managing personal selling include
Q12: two-way flow of communication between a buyer
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