PRIMARY way in which relationship selling creates customer value is by __________.
A) assigning a single sales representative to a single customer
B) learning the customer's needs to maintain a long-term relationship of trust and respect
C) guaranteeing fair and equitable prices for each client regardless of the size of the purchase
D) providing cumulative discounts based on customer loyalty and the length of the customer relationship
E) guaranteeing fair and equitable sales practices for each customer regardless of the frequency of the purchase
Correct Answer:
Verified
Q1: Which of the following statements regarding the
Q2: Sales management refers to _.
A) the planning
Q4: Which of the following statements regarding the
Q5: practice whereby buyers and sellers combine their
Q6: Lindsey Smith sees her selling orientation and
Q7: Relationship selling refers to _.
A) the assignment
Q8: Virtually every occupation that involves customer contact
Q8: Personal selling serves three major roles in
Q10: practice of building ties to customers based
Q11: tasks involved in managing personal selling include
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