Question 1

A block to organizational creativity resulting from employee's over concern with maintaining the lowest possible costs in all aspects of their operation in accord with organizational norms,is an example of a(n)____ block.

Accepted Answer

The block described is related to organizational culture, as employees are overly concerned with conforming to organizational norms of cost minimization, which can stifle creativity and innovation. This is not related to visionary, perceptual or emotional blocks.

Question 2

Scapegoating is most commonly seen as part of the_____decision making model:

Accepted Answer

Scapegoating tends to occur in a political decision-making model where individuals or groups are blamed for problems instead of objectively analyzing the situation and taking responsibility for finding solutions.

Question 3

The most effective of the following influence methods is:

Accepted Answer

Consultation is the most effective influence method among the options listed because it involves seeking others' participation in planning a strategy or making a decision, which can increase their commitment to the outcome.

Question 4

Although organizational ____ is more like a developmental process,organizational ____ builds on the creativity with more emphasis on unique and useful ideas.

Accepted Answer

Organizational creativity is the process of generating new and useful ideas, while organizational innovation involves implementing these ideas into practical, valuable products or processes. Creativity is the developmental stage, and innovation builds upon this creativity to create something tangible and useful.

Question 5

_____is the casting of blame for problems or shortcoming on an innocent or only partially responsible individual,team,or department

Accepted Answer

Scapegoating involves blaming an individual or team for problems or shortcomings that they may not be fully responsible for, thereby making them the scapegoat.

Question 6

Liam is the head of the Buildings and Grounds Department at Waterford-Beckman Company,a small manufacturing firm.Recently,the firm that was handling refuse disposal for Waterford-Beckman declared bankruptcy,and Liam was asked to recommend another hauler who would provide good service at a reasonable price.Three months earlier,Liam's brother-in-law had started a refuse disposal business.Unfortunately,he was having difficulty soliciting contracts since most area companies already had arrangements with other haulers.Liam instructed his brother-in-law to submit a bid at 10% below what the now bankrupt firm had been charging.He did not seek any other bids.On the basis of that single bid,Liam recommended his brother-in-law's company as the new hauler for Waterford-Beckman.The decision making model that was used in this example would best be characterized as the ____ model.

Accepted Answer

The decision-making model used in this example is best characterized as the political model, as Liam's decision was influenced by personal relationships and favoritism rather than objective analysis of multiple bids and options.

Question 7

The least effective of the following influence methods is:

Accepted Answer

Coalition involves enlisting the support of others to influence a target individual or group. However, it may not be very effective as it may lack credibility or the necessary power to influence the target. Rational persuasion, inspirational appeal, and consultation are generally more effective methods of influence as they involve presenting logical arguments, appealing to emotions or values, and seeking input and collaboration, respectively.

Question 8

In organizations,____ precedes ____.

Accepted Answer

Creativity comes first, as it is the generation of new and innovative ideas and concepts. Innovation, on the other hand, involves the implementation of those creative ideas within an organization. Therefore, organizational creativity must precede organizational innovation. Option A is incorrect because interpretation is not a necessary component in this context. Option B is incorrect because organizational creativity must occur before organizational innovation. Option D is incorrect because one of the options is correct.

Question 9

Which of the following ethical principles is not implicitly drawn upon by the political model of decision making?

Accepted Answer

The answer of Which of the following ethical principles is...

Question 10

____ is the generation of unique and useful ideas by an individual or team in an organization.

Accepted Answer

Organizational creativity refers to the process of generating novel and valuable ideas by individuals or teams within an organization. It involves thinking outside the box, challenging the status quo, and exploring new possibilities. Organizational creativity is an important driver of innovation and competitive advantage, as it enables organizations to develop new products, services, and processes that meet the changing needs of customers and markets.

Question 11

All of the following are examples of barriers to creativity and innovation except:

Accepted Answer

Visionary blocks are not commonly recognized as a specific category of barriers to creativity and innovation. Instead, perceptual, cultural, and emotional blocks are well-documented obstacles that can hinder creative thinking and innovative processes.

Question 12

____ is the logical step-by-step process of developing ideas by proceeding continuously from one bit of information to the next.

Accepted Answer

Vertical thinking involves following a logical process of analyzing information in a linear, sequential way to develop ideas. It involves using facts, rules, and logic to solve problems and make decisions.

Question 13

Which of the following may be considered a basic assumption of the political model of decision making?

Accepted Answer

The answer of Which of the following may be considered...

Question 14

The political model in French organizations includes all of the following assumptions and expectations except:

Accepted Answer

The political model in French organizations typically assumes that relationships between superiors and subordinates are hierarchical, rather than equal. Therefore, option D is the correct answer as it is the only option that is not an assumption of the political model in French organizations. Options A, B, and C are all assumptions of the political model in French organizations.

Question 15

The ____ is among the four basic models of organizational decision making.

Accepted Answer

The political model is one of the four basic models of organizational decision making, along with the rational, bounded rationality, and garbage can models. The political model emphasizes the importance of power, interests, and bargaining among stakeholders in shaping organizational decisions. The explicit model, vertical model, and organizational interests model are not among the commonly recognized models of organizational decision making.

Question 16

The least effective of the following influence methods is:

Accepted Answer

Pressure is the least effective influence method as it may lead to resistance and resentment from the person being pressured. It does not empower them to make a choice and may cause them to comply out of fear or obligation, rather than genuine buy-in. Rational persuasion, inspirational appeal, and consultation all involve a more collaborative and engaging approach to influence, leading to more lasting and positive results.

Question 17

The ____ model describes decision making by individuals to satisfy their own interests.

Accepted Answer

The answer of The ____ model describes decision making by...

Question 18

The creative stages of decision making include all of the following except:

Accepted Answer

The creative stages of decision making include preparation, incubation, illumination, and verification. Education is not a commonly recognized stage in the creative decision-making process.

Question 19

In Diversity Competency: Chubb's Business Case for Diversity,a diverse worforce allows an organization to:

Accepted Answer

A diverse workforce brings different perspectives, ideas, and solutions to the table, which can enhance problem-solving and decision-making processes. Additionally, a diverse workforce is better equipped to serve a diverse customer base and tap into the buying power of diverse markets. Therefore, choice D is the best answer.

Question 20

The deliberate process and set of techniques for generating new ideas by changing an individual's or team's way of perceiving and interpreting information is referred to as:

Accepted Answer

The process of generating new ideas by changing the way of perceiving and interpreting information is specifically known as lateral thinking, which is the technique that involves thinking creatively and outside the box. Option A is incorrect as organizational synergy refers to the combined effort of individuals in achieving a common goal. Option B is incorrect as vertical thinking is the method of thinking using straightforward logic to identify solutions based on facts and figures. Option D is incorrect as organizational right-sizing refers to the process of optimizing the size of an organization by adjusting its workforce and resources.

Quiz 14: Managerial Decision Making

A block to organizational creativity resulting from employee's over concern with maintaining the lowest possible costs in all aspects of their operation in accord with organizational norms,is an example of a(n) ____ block.

Scapegoating is most commonly seen as part of the_____decision making model:

The most effective of the following influence methods is:

Although organizational is more like a developmental process,organizational builds on the creativity with more emphasis on unique and useful ideas.

_____is the casting of blame for problems or shortcoming on an innocent or only partially responsible individual,team,or department

The least effective of the following influence methods is:

In organizations, precedes .

Which of the following ethical principles is not implicitly drawn upon by the political model of decision making?

____ is the generation of unique and useful ideas by an individual or team in an organization.

All of the following are examples of barriers to creativity and innovation except:

____ is the logical step-by-step process of developing ideas by proceeding continuously from one bit of information to the next.

Which of the following may be considered a basic assumption of the political model of decision making?

The political model in French organizations includes all of the following assumptions and expectations except:

The ____ is among the four basic models of organizational decision making.

The least effective of the following influence methods is:

The ____ model describes decision making by individuals to satisfy their own interests.

The creative stages of decision making include all of the following except:

In Diversity Competency: Chubb's Business Case for Diversity,a diverse worforce allows an organization to:

The deliberate process and set of techniques for generating new ideas by changing an individual's or team's way of perceiving and interpreting information is referred to as: