Question 1

Common recommendations based on feng shui include:

Accepted Answer

In feng shui, it's recommended to have a commanding position, which means facing the entrance but not directly in line with the door, so placing the desk at the side of the door is not ideal.

Question 2

In the PERCEIVE framework,the term for considering types of personal nonverbal cues that reflects the degree to which individuals face one another is:

Accepted Answer

Relative orientation refers to the angle and direction in which people face each other during communication. This includes factors such as whether they are facing each other directly or at an angle. It is one of the types of personal nonverbal cues considered in the PERCEIVE framework. Proximity refers to the physical distance between people, expressions refer to facial expressions and body language, and contact refers to touch or physical connection.

Question 3

In the PERCEIVE framework,the term for considering types of personal nonverbal cues that finds individuals sit,stand,and want to be near those they like is:

Accepted Answer

The term for considering types of personal nonverbal cues that finds individuals sit, stand, and want to be near those they like is proximity. Proximity in nonverbal communication refers to physical closeness between two or more people. When individuals are comfortable with each other, they tend to move closer to each other, while when they are uncomfortable, they tend to maintain some distance. Therefore, the correct answer is C - proximity.

Question 4

In Iran,the concept of taarof is a set of social manners that seem polite or ____ depending on one's point of view.

Accepted Answer

Taarof involves offering things to others in a way that may seem excessive or insincere. For example, insisting that a guest take your seat or pay for something, only to refuse their offer and insist on paying yourself. While it is intended as a sign of respect and generosity, it can also come across as deceptive or insincere.

Question 5

In the PERCEIVE framework,the term for considering types of personal nonverbal cues which demonstrates liking and interest,willingness to listen,and acknowledgement of the other person's worth is:

Accepted Answer

The answer of In the PERCEIVE framework,the term for considering...

Question 6

According to the Communication Competency: Poor Nonverbal Signals Prior to Layoffs,what were the effects of the nonverbal signals made by the technology company that Simma Lieberman was hired to deal with:

Accepted Answer

The article states that the nonverbal signals made by the technology company caused "remaining employees [to be] demoralized and loyal employees [to be] turned against the company." There is no mention of laid-off employees rioting or filing a lawsuit.

Question 7

Melissa is a manager for Loustar,a supplier of parts to the electronics industry.She has just been sent unexpectedly to a meeting with a group of Japanese managers to try to convince them to purchase parts from the company.Which of the following should she probably try to do during the meeting?

Accepted Answer

In Japanese business culture, building personal relationships and trust is very important. Getting to know each manager personally can help establish a rapport that is valued in Japanese business practices.

Question 8

In the PERCEIVE framework,the term for considering types of personal nonverbal cues which can demonstrate demographics and emotions is:

Accepted Answer

The answer of In the PERCEIVE framework,the term for considering...

Question 9

In the PERCEIVE framework,the term for considering types of personal nonverbal cues which demonstrates when people are stressed or bored with a situation is:

Accepted Answer

The term "existence of adapters" refers to the personal nonverbal cues that individuals exhibit, such as fidgeting, playing with objects, or adjusting their clothing, as a sign of stress or boredom. This is separate from contact, expressions, and individual gestures, which are more general categories of nonverbal communication.

Question 10

In the PERCEIVE framework,the term for considering types of personal nonverbal cues which demonstrates happiness,sadness,anger,fear,surprise,and disgust is:

Accepted Answer

The term in the PERCEIVE framework for considering types of personal nonverbal cues that demonstrate emotions such as happiness, sadness, anger, fear, surprise, and disgust is "expressions." Proximity refers to physical distance, contact refers to physical touch, and relative orientation refers to the position of one's body in relation to others or objects.

Question 11

In his role as the production manager for a small defense contractor,John has just been sent unexpectedly to a meeting with a group of Saudi Arabian managers to try to convince them to purchase weapons systems from his company.Which of the following should he probably try to avoid doing during the meeting?

Accepted Answer

In Saudi Arabian business culture, decision-making processes tend to be slower and more deliberate, emphasizing consensus and relationship building. Attempting to expedite the decision-making process could be seen as disrespectful or pushy, potentially harming the business relationship.

Question 12

Liang is a manager from China.Which of the following might be least likely to characterize his interpersonal communication style in a problem-solving meeting of managers from different countries?

Accepted Answer

Insisting that the meeting begin on time is a cultural characteristic that is more common in some cultures than others. In some cultures, such as China, punctuality is highly valued, while in others, such as Latin American cultures, being a few minutes late is socially acceptable. Therefore, Liang's cultural background may influence his attitude toward punctuality, and he may not insist that the meeting begin on time if he feels it is more important to spend time building relationships and rapport with the other managers.

Question 13

Sung-Yi is a manager from South Korea.Which of the following might be least likely to characterize his interpersonal communication style in a problem-solving meeting of managers from different countries?

Accepted Answer

The answer of Sung-Yi is a manager from South Korea.Which...

Question 14

According to the Communication Competency: Poor Nonverbal Signals Prior to Layoffs,how did Marcia Finberg's relationship with her CEO change prior to her layoff:

Accepted Answer

The article states that Marcia noticed a change in her CEO's demeanor as he became "cold and curt" towards her prior to her layoff. There is no mention of him giving her less work or responsibilities, and while he discussed the hospital's financial situation, it is not mentioned as a factor in their changing relationship.

Question 15

For effective dialogue to occur,____ is (are)necessary.

Accepted Answer

Effective dialogue requires both verbal and nonverbal communication. Verbal communication involves the words we use, while nonverbal communication includes things like body language, tone of voice, and facial expressions. Both forms of communication work together to convey meaning and understanding in a conversation.

Question 16

Which of the following is not among the ways in which verbal and nonverbal cues can be related.

Accepted Answer

Verbal and nonverbal cues can be related in various ways such as contradicting (when the verbal and nonverbal cues convey opposite messages), substituting (when one cue is used instead of the other), and repeating (when both cues convey the same message). However, there is no such way as "diminishing" in which verbal and nonverbal cues can be related.

Question 17

In the PERCEIVE framework,the term for considering types of personal nonverbal cues which demonstrates closeness,familiarity,and degree of liking is:

Accepted Answer

The answer of In the PERCEIVE framework,the term for considering...

Question 18

Communication through the use of color is referred to as:

Accepted Answer

The use of color for communication is called chromatics. Monochronics and polychronics refer to time management styles, while chronemics is the study of time in communication.

Question 19

In the PERCEIVE framework,the term for considering types of personal nonverbal cues that indicates what refers to the person and what refers to others is:

Accepted Answer

The answer of In the PERCEIVE framework,the term for considering...

Question 20

Olga is a manager from Germany.Which of the following might be most likely to characterize her interpersonal communication style in a problem-solving meeting of managers from different countries?

Accepted Answer

German business culture tends to value expertise and efficiency, so a manager like Olga would likely pay more attention to the ideas of participants with more relevant experience during problem-solving meetings. This approach aligns with the German emphasis on competence and directness in professional settings.

Quiz 9: Interpersonal Communication in Organizations: Part B

Common recommendations based on feng shui include:

In the PERCEIVE framework,the term for considering types of personal nonverbal cues that reflects the degree to which individuals face one another is:

In the PERCEIVE framework,the term for considering types of personal nonverbal cues that finds individuals sit,stand,and want to be near those they like is:

In Iran,the concept of taarof is a set of social manners that seem polite or ____ depending on one's point of view.

In the PERCEIVE framework,the term for considering types of personal nonverbal cues which demonstrates liking and interest,willingness to listen,and acknowledgement of the other person's worth is:

According to the Communication Competency: Poor Nonverbal Signals Prior to Layoffs,what were the effects of the nonverbal signals made by the technology company that Simma Lieberman was hired to deal with:

Melissa is a manager for Loustar,a supplier of parts to the electronics industry.She has just been sent unexpectedly to a meeting with a group of Japanese managers to try to convince them to purchase parts from the company.Which of the following should she probably try to do during the meeting?

In the PERCEIVE framework,the term for considering types of personal nonverbal cues which can demonstrate demographics and emotions is:

In the PERCEIVE framework,the term for considering types of personal nonverbal cues which demonstrates when people are stressed or bored with a situation is:

In the PERCEIVE framework,the term for considering types of personal nonverbal cues which demonstrates happiness,sadness,anger,fear,surprise,and disgust is:

Liang is a manager from China.Which of the following might be least likely to characterize his interpersonal communication style in a problem-solving meeting of managers from different countries?

Sung-Yi is a manager from South Korea.Which of the following might be least likely to characterize his interpersonal communication style in a problem-solving meeting of managers from different countries?

According to the Communication Competency: Poor Nonverbal Signals Prior to Layoffs,how did Marcia Finberg's relationship with her CEO change prior to her layoff:

For effective dialogue to occur,____ is (are) necessary.

Which of the following is not among the ways in which verbal and nonverbal cues can be related.

In the PERCEIVE framework,the term for considering types of personal nonverbal cues which demonstrates closeness,familiarity,and degree of liking is:

Communication through the use of color is referred to as:

In the PERCEIVE framework,the term for considering types of personal nonverbal cues that indicates what refers to the person and what refers to others is:

Olga is a manager from Germany.Which of the following might be most likely to characterize her interpersonal communication style in a problem-solving meeting of managers from different countries?