To combat defensive responses,supervisors should try all of the following EXCEPT:
A)Be empathetic
B)Be defensive
C)Minimize threat
D)Encourage participation

Question

Quizplus · Accepted Answer

The question is asking for an option that supervisors should not pursue to combat defensive responses. Therefore, the correct answer is B, which states that supervisors should not be defensive when an employee becomes defensive. The other options - being empathetic, minimizing threat, and encouraging participation - are all effective strategies for mitigating defensive responses.

To Combat Defensive Responses,supervisors Should Try All of the Following